Marcelli Formaggi uses a simple shipping table based on the total value of your order. In addition to our discounted rates, we are proud to offer FREE SHIPPING on all orders over $100 dollars. In the warmer months, parcels containing cheese will need to be shiped 2 Day Air to certain parts of the country to ensure the freshness and integrity of the product. This will be reflected during checkout, as will the rates below.
We also offer expedited shipping at the following prices:
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.